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| Shipping
Policy: |
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We offer FREE UPS Ground Shipping for our customers
on orders over $50.00 on all orders that are shipped
UPS ground to the 48 continental United States. All
BMW parts should be inspected upon delivery to assure
satisfaction and we must be notified within 12-24 hours
if there is a problem.
Overnight
and 2 Day Air Shipping - All orders shipped air may
need to extend delivery time by 24 hours on all residential
deliveries. The shipping carrier also reserves the right
to hold oversize orders 1 day extra. This is beyond
our control and overnight and 2 day shipping charges
will not be refunded for this reason.
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| Returns: |
| Within
21 days of receipt of your order, you may return: |
-
Parts in original condition that either did
not fit or are a core return. The item cannot be disassembled
or damaged by incorrect installation. We are not responsible
for installation errors.
- Product
returns that are returned for credit will be subject
to a 20% restocking fee. Special-order products are
not returnable.
- Electrical
parts are not returnable if pluged in or unsealed
for any reason.
- No
Returns will be accepted without a return authorization
number.
- Shipping
charges are not refundable for any reason.
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| Manufacturer's
Warranty: |
- All
parts are covered by their respective Manufacturer
Warranty. Manufacturer warranties vary and are included
with your product.
We (the seller) are not responsible for any
labor costs which occur as the result of the installation
of wrong or defective parts.
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| Please
Be Aware That: |
- We
can process returns and refunds only for items purchased
from us. Any products purchased from another web site
or a local store and returned to us will not be returned
by our warehouse.
- We
do not deliver Saturday or Sunday.
- We
can refund shipping costs only if the return is a
result of a shipping error or a part defect.
- Custom
ordered items, items that you have installed or disassembled
cannot be returned.
- Damaged
items can't be returned to us for credit.
- No
refunds will be given for any reason after 21 days
from receipt of your order. After we recieve your
return it may take up to 3-4 weeks to see credit on
your credit card..
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| Return
Procedure: |
- Click
on the return request button and fill out the form
completely. You will be emailed detailed instructions
to follow.
- No
Returns will be accepted without a return authorization
number.
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| Core
Charge Returns: |
- Some
of our BMW parts have core charges. This charge is
refunded when we receive your original part in usable
condition. Upon receipt of the item you have ordered,
place the original part in the box that came with
your order. The customer is responsible for all
core shipping and handling costs. The core must
be in rebuildable condition. Click on the request
return link above and follow the instructions.
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Hours:
Mon-Wed 8am-8pm - Thurs-Fri 8am-6pm - Sat 9am-3pm EST
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